At Good Day Snack Bus, we do our best to make every event a sweet success. We understand that sometimes plans change, so here’s how refunds work:

 

Deposits

• Deposits are non-refundable, as they secure your event date and prevent us from booking with other customers.

• If you need to reschedule, we’ll happily apply your deposit to a new date (subject to availability).

 

Event Cancellations by Customer

• Cancellations made 14 days or more before your event may be eligible for a partial refund of payments beyond the deposit.

• Cancellations made less than 14 days before the event are not eligible for a refund, but we’ll work with you to reschedule if possible.

 

Event Cancellations by Us

• In the rare case we must cancel due to weather, vehicle issues, or other unforeseen circumstances, you may choose between:

  • A full refund (including your deposit), or

  • Rescheduling your event at no extra charge.

 

Products & Treats

• All sales of snacks, frozen treats, and drinks are final once served. We cannot accept returns due to health and safety reasons.

 

Contact Us

If you have questions about this policy or need help with a refund request, please contact us below: